About BusyBeeDoc

We're doctors who understand your digital challenges

We're a boutique healthcare technology agency founded by a doctor and software engineer—both with healthcare backgrounds. We bridge the gap between medical expertise and technical excellence, delivering white-glove service with the speed and quality that only a founders-operated business can offer.

Our story started with a simple observation

As a doctor, I noticed colleagues struggling with outdated websites and poor online visibility—losing patients to practices with better digital presence. Traditional agencies either didn't understand healthcare or charged exorbitant fees with slow timelines and junior staff doing the actual work.

That's why we built BusyBeeDoc as a boutique, founders-operated agency. No hand-offs. No junior staff. Just us—a doctor and software engineer who both understand healthcare. We do the work ourselves, which means you get exceptional quality, faster turnarounds, and direct access to the people who actually build your site.

We're honest about what works, we don't cut corners on quality, and we move fast because there are no layers of bureaucracy. Most importantly, you get white-glove, concierge-level service—not a ticket system. This is how premium agencies should operate.

Healthcare professional dealing with digital challenges in medical office

Our vision

We believe every medical practice deserves access to the same digital tools and insights that help large healthcare organisations succeed. Our mission is to empower practices with the technology they need to thrive in the digital age—not just through beautiful websites, but by building a complete digital ecosystem.

We're committed to being your long-term technology partner. Beyond launch day, we're building tools that give you visibility into your online performance, help you understand your patients' digital journey, and provide actionable insights to grow your practice. Our goal is to continuously equip you with the resources to understand, optimise, and make smarter decisions about your digital presence.

We approach every challenge with first-principles thinking—questioning assumptions and building solutions from the ground up rather than copying what's been done before. Combined with our design expertise, technical depth, and healthcare industry knowledge, this means you get solutions purpose-built for your practice, not recycled templates with your logo swapped in.

Our values

The principles that drive everything we do

Healthcare & Technical Expertise

We bridge both worlds. Founded by a doctor and software engineer with healthcare backgrounds, we understand medical practice workflows and can build the technology to support them. You don't need to translate—we speak both languages.

Authentic & Honest

We tell it like it is. No empty promises, no hidden fees. Just straight talk from people who genuinely understand your challenges as doctors.

Excellence & Speed

No layers of approval. No hand-offs to junior staff. We do the work ourselves, which means exceptional quality and faster turnarounds than traditional agencies. Most practices go live in 2-4 weeks, not the 2-4 months traditional agencies require.

White-Glove Service

You work directly with us—not a ticket system, not a junior account manager. Concierge-level attention, responsive communication, and continuity of care for your digital presence.

First-Principles Problem Solving

We don't copy what others do—we question why things are done a certain way and build solutions from the ground up. Whether it's rethinking how a booking flow should work or optimising your site's performance, we're constantly looking for better ways to solve problems.

How we work with our clients

We're not just service providers—we're partners invested in your practice's success.

Direct founder access

You work with us directly. No junior staff, no ticket queues. When you message, you're talking to the people who build your website.

Available when you need us

WhatsApp, email, or a quick call—whatever works for your schedule. We know doctors don't work 9-to-5, and neither do we.

Built for the long term

We're not just building you a website and moving on. We're invested in your practice's growth and here to support you as your needs evolve.

Meet our founders

A doctor and software engineer who both speak healthcare—and build exceptional digital experiences

Dr. Joshua Ho, Co-Founder

Dr. Joshua Ho

Co-Founder & CEO

A medical doctor with over 4 years of experience across surgical specialties (Neurosurgery, Cardiothoracics, Orthopaedics) and Internal Medicine. A first-principles problem solver with a special interest in SEO and marketing, Josh ensures every solution addresses real clinical workflows—no generic templates, just practical tools built by someone who's lived your day-to-day.

Sharon Sheah, Co-Founder

Sharon Sheah

Co-Founder & CTO

A software engineer with a healthcare background (former speech pathologist) who also brings hands-on health tech experience from her time as a software engineer at HotDoc. Sharon leads operations, engineering, and all UI/UX design for our websites, combining technical expertise with deep understanding of healthcare systems. She builds the technology behind every website—no outsourcing, no junior developers. You get founder-level engineering and design on every project.

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