Build a 5-Star Reputation
Why Reputation Management Matters
Patients trust online reviews. A strong reputation with positive reviews directly impacts patient choice and practice growth.
Build Trust
Positive reviews from real patients build credibility and help new patients choose your practice.
Protect Your Reputation
Professional handling of negative reviews minimizes damage and demonstrates your commitment to patient care.
Drive Growth
Practices with strong online reputations see more patient inquiries and higher conversion rates.
What's Included in Reputation Management
Comprehensive reputation management services that build trust and protect your practice's online presence.
Reputation Services
Google Business Profile Optimisation
Fully optimise your Google Business Profile to boost local search visibility and make it easy for patients to find and review you
Automated Review Requests
SMS and email review requests sent to patients after appointments—timed for when they're most likely to leave positive feedback
Healthcare Directory Listings
Claim and optimise your profiles on HotDoc, Healthengine, and other healthcare directories (etc.) to boost visibility and make it easy for patients to find you
AHPRA-Compliant Response Templates
Professional response templates for both positive and negative reviews that comply with Australian medical advertising guidelines
All Services Include:
- Google Business Profile optimisation
- Review monitoring & new review alerts
- AHPRA-compliant response templates
- Healthcare directory profile setup
- Direct Google review link for your practice
- Monthly review performance summary
Already using HotDoc? Many GP practices already have access to review features through HotDoc. We can help you optimise your existing HotDoc Reviews setup and ensure you're getting the most from it.
Why Choose Our Reputation Management Services
Medical reputation expertise that builds trust and protects your practice
AHPRA-Compliant
Reputation Protection
Proven Results
Ready to Build Your 5-Star Reputation?
Get reputation management services that build trust and attract more patients to your practice.