We build and manage the digital reputation of Australian healthcare, including practices, hospital departments, and the clinicians in them.
The team worked patiently with me through every revision until the site was exactly right, then helped my EA set up Microsoft 365 with our custom email addresses and signatures. What I appreciate most is the attention to detail — they genuinely care about getting every little thing right.
Highly recommended for busy doctors who need ongoing IT support. Very good communication and has been a great support. Very promptly responds and addresses concerns on same day.
Our old agency took weeks to push the smallest change and the sites were quietly broken in ways that hurt our SEO. BusyBeeDoc ships edits the same day, builds new pages whenever we need them, and has climbed us onto page 1 for the searches that actually bring patients in. Bookings have gone up month on month since we made the switch.
We were still pre-opening when the team got us live in days. They designed a logo and brand that actually felt right for Winchelsea and the kind of patients we wanted to serve, and they thought through how the clinic would run on day one.
We started BusyBeeDoc after watching colleagues hand their reputation to agencies that had sat in the waiting room as a patient, but never understood a clinic from the clinician’s side of the desk.
Every service ladders up to one of the outcomes above. Pick a category, or see how it’s packaged on our pricing page.
Not sure where to start?
For some clients it is a fuller appointment book. For others it is recruitment, recognition for a team, or a public that understands what the service does. We start by asking which one you are actually after.
Win the referrals you want, and be the clear choice when a GP or patient compares you to the specialist down the road.
See plans
Be the practice a patient chooses first, and the one they keep coming back to. Not just the walk-ins Google happened to send you.
Win local search
Welcome new registrars, mark milestones, show your teaching culture and publish your work. The profile that attracts good people and keeps referrers close.
Social and contentMarketing a regulated health service is not the same job as marketing a restaurant. The rules are different, the data is sensitive, and when it goes wrong it is your registration on the line, not ours. That is why we do the work ourselves.
Every page we publish about a procedure, a protected title or a scope of practice is checked by someone who works under the same rules you do, before a patient ever sees it.
Sharon writes the code herself, after training as a speech pathologist and then years as a software engineer. Your enquiry forms, file uploads and patient details are handled by the person who built them.
No patient testimonials for regulated services, no outcome promises, no comparative claims. We read the advertising guidance, and we track it as it changes.
How we handle AHPRAAustralian hosting and data residency, built to the Australian Privacy Principles and the Privacy Act 1988. Enquiry forms, uploads and patient details never leave the country.
Read the data processing agreementDoctors are busy. Be as hands-on or hands-off as you like: send content whenever something's worth sharing, or leave us to run from the content calendar. Reach us by text, voice note or WhatsApp any time. We know a doctor's schedule isn't 9 to 5, so ours isn't either.
We build and manage the digital reputation of Australian healthcare professionals. That runs across nine services: branding, website design and development, website hosting and maintenance, SEO, AEO for AI search, Google Business Profile and review management, social media, Google and Meta ads, and physical marketing like brochures, name cards and referral pads. What "reputation" means differs by client. A specialist usually wants the referrals they want and to be the clear choice, a GP clinic wants to be the practice a patient chooses first, and a hospital department wants to attract good registrars and keep referrers close. We start by asking which one you are actually after.
Absolutely. We can either redesign your website from scratch, or bring your existing site into our system. Once it is on our platform you unlock everything: ongoing SEO, AEO for AI search, Google Business Profile and review management, social media, content marketing and monthly reporting. You do not need to start from zero.
Most websites go live within 7 business days from kickoff. Every site is designed and coded for your practice rather than dropped into a template, which is what lets it change as you do. We handle design, content writing, SEO setup and launch, and you review a real preview before anything goes live.
That is what AEO, or answer engine optimisation, is for, and it is included on every Growth and Accelerate plan. Patients increasingly ask ChatGPT, Perplexity, Gemini and Google AI Overviews for a recommendation before they ever search a name. Being cited in those answers depends on different signals to a classic blue link: structured data an AI can parse, clear answers to the questions patients actually ask, and consistency between your site, your Google Business Profile and the rest of the web. We build for that alongside conventional SEO rather than treating it as a separate product.
Every site includes a full form and email pipeline, not a generic contact box. Patients can send enquiries, appointment requests, and GP referrals, and attach scans, results or ID as encrypted uploads. Your reception team gets a branded notification email from your own domain, formatted to print cleanly and drop straight into the patient file, and the patient gets an on-brand confirmation telling them what happens next. Form submissions, file uploads and the email delivery itself all run through Australian infrastructure in Sydney (AWS ap-southeast-2 and Amazon SES in the same region), so patient data does not leave the country. That matters because the Privacy Act 1988 and Australian Privacy Principle 8 put the obligations for overseas disclosure on your practice, not on your web provider. Most website platforms route form data and transactional email through US servers by default.
Every piece of content we publish is reviewed against AHPRA's advertising guidelines before it goes live, including print. BusyBeeDoc was founded by two healthcare professionals turned builders, a practising doctor and a former speech pathologist now building software, so compliance and clinical accuracy are not afterthoughts. They are how the company was designed. We work exclusively with Australian medical practices and maintain a documented review process for every client deliverable.
Every plan includes Australian hosting and maintenance: uptime and error monitoring, SSL, domain management, automatic backups, security patching and same-day content edits. Growth and Accelerate add ongoing SEO, AEO for AI search, AHPRA-compliant content, Google Business Profile and review management, and monthly reporting. Hosting is never billed separately, because a medical site that is not maintained becomes a compliance problem rather than an asset.
We do, as part of Google Business Profile management rather than as a separate reputation product, because reviews are the surface that actually moves the Google Local Pack. That covers monitoring the reviews on your Google Business Profile, replies drafted to acknowledge a review without confirming someone was ever a patient, and a review-request flow that avoids incentives and anything that reads as soliciting a testimonial. To be clear about scope: we monitor Google, not third-party directories like Healthengine or RateMDs. We also will not run review-gating software that hides negative feedback, because that breaches both Google's terms and AHPRA.
Yes. You can upgrade at any time. We'll migrate everything seamlessly. No downtime, no data loss.
It depends on the plan. Launch is bought a year at a time: the first 12 months are paid up front with the build included, then it continues month-to-month, so you can cancel any time after that first year with 30 days' notice. Growth and Accelerate have no minimum term at all, so you can cancel any time with 30 days' notice. There is no cancellation or early-exit fee on any plan. If you cancel, your site is taken offline at the end of your billing period and we hand over your domain, your content and data, and a deployable export of your website source code. The managed backend that keeps everything running, meaning forms, file uploads, email notifications and the client portal, runs on our Australian infrastructure and does not transfer. If you want to fully self-host, a one-off migration package is available to help you move.
Plenty of practices and departments find us a year before they do anything about it. That’s fine — here are three ways to keep us in view without committing to anything.
We post what we’re learning about search, AHPRA and healthcare marketing in Australia.
The Medical SEO Checklist — the essentials for ranking an Australian practice in 2026, written AHPRA-aware. Yours whether or not you ever hire us.
Our writing on medical SEO, AI search and compliance. Or ask us something with no pitch attached — we’d rather have an honest conversation than sell you a plan that doesn’t fit.
Tell us what you’re trying to be known for. We’ll tell you honestly whether we can help.