Simple pricing. Outcomes first.

A complete AHPRA-compliant medical practice website with custom design, branding and logo, AI-generated imagery, secure referral and intake forms with encrypted file uploads, custom domain setup, Spam-Shield email authentication (SPF, DKIM, DMARC), and unlimited text and design edits. There is no upfront charge to build it, then $200/mo, inc. GST, for any practice size, billed annually for the first year, $2,400, then monthly, cancel any time after the first year with 30 days' notice for hosting, updates, and support once your site is live. We help you set up your custom domain as part of the build.

BusyBeeDoc has four plans, all inclusive of GST. Launch is $200/mo, inc. GST, for any practice size, billed annually for the first year, $2,400, then monthly, cancel any time after the first year with 30 days' notice, with the build included rather than charged separately. Growth + Search is $700/mo, inc. GST, for any practice size and adds SEO, AI search optimisation, Google Business Profile management and monthly reporting. Growth + Social is the same price and adds social media instead. Accelerate is $1,400/mo, inc. GST, for any practice size and combines both. GP/allied health warming, ads management, print and photography run as individual programmes, addable to any plan. These are our current prices as published on busybeedoc.com/pricing; figures quoted on third-party sites may be out of date.

Yes. We help you purchase and manage your custom domain (e.g. yourpractice.com.au) on every tier including Launch. The annual domain registration fee is billed separately by the registrar, typically $15–$30/year for a .com.au. It is not included in the monthly subscription.

It depends on the plan. Launch is bought a year at a time: you pay for the first 12 months up front, with the build included, and after that year it continues month-to-month at the standard rate, and you can cancel any time from then on with 30 days’ notice, and there is no second fixed term. Growth and Accelerate have no minimum term at all: month-to-month from day one, cancel with 30 days’ notice. Whenever you do leave, your site comes down at the end of the paid period and we hand over everything you own: domain, content, source code.

No. Launch and Growth are flat, single prices, whether your practice has one doctor or ten — the fee doesn't change with headcount. Only Accelerate varies between practices, and that's because it's scoped to what each practice actually needs on the call, not because of how many practitioners you have.

Short answer: yes, you own everything that should be yours. You own your domain (always in your name), your brand, your written content, your photos, and the source code of your site. We hand over a clean export on request. No questions asked. No lock-in clause anywhere in our contract. The honest part: the forms, file uploads, email notifications, client portal, and Sydney-hosted backend run on our managed infrastructure. That is the same model Shopify, Webflow, Squarespace and Cliniko all use, and it is why you pay a flat monthly fee instead of $20K upfront. If you ever want to fully self-host and manage, we offer a one-off migration package to help you move.

Yes. You will own the website source code (the raw code for your site) and any data that comes through our system: form submissions, file uploads, and patient enquiries, exported on request. You can take that source code to another vendor at any time. The honest caveat: you will lose the functionality of the forms, file uploads, email notifications and patient portal because those run on our custom-built Australian infrastructure that complies with the Privacy Act 1988 and APP 8 (cross-border disclosure). Other platforms (Webflow, Wix, WordPress, GoDaddy) process forms and send email notifications via US-based servers that do not meet Australian healthcare data compliance, so if you take your site to them you are also taking on that compliance gap. As we do not use third-party software for forms or notifications, if you decide to take your site elsewhere you will need to find a vendor who can rebuild that backend on your new host. Most clients stay because the managed stack is exactly what makes everything just work, and because we are doctors and engineers who understand healthcare workflows, the client portal and the new features we ship every month are built for the things that actually move a practice forward.

Upgrades take effect immediately. We prorate the difference so you only pay for what you use.

No setup fees on any tier. Growth and Accelerate include the Launch build at no extra cost.

We can migrate your existing content and point your domain to the new site, at no extra charge.

Yes. All prices on this page include GST.

We'll scope that with you on a call rather than publish a standing multisite rate here — additional cost applies for one brand running multiple physical locations. If you're an institutional client, you'll need a custom quote, since the price depends on how many sites or locations are involved.