Websites and ongoing marketing designed to support compliant communication and help US healthcare practices build their reputation and reach the right patients.
The team worked patiently with me through every revision until the site was exactly right, then helped my EA set up Microsoft 365 with our custom email addresses and signatures. What I appreciate most is the attention to detail. They genuinely care about getting every little thing right.
Highly recommended for busy doctors who need ongoing IT support. Very good communication and has been a great support. Very promptly responds and addresses concerns on same day.
Our old agency took weeks to push the smallest change and the sites were quietly broken in ways that hurt our SEO. BusyBeeDoc ships edits the same day, builds new pages whenever we need them, and has climbed us onto page 1 for the searches that actually bring patients in. Bookings have gone up month on month since we made the switch.
We were still pre-opening when the team got us live. They designed a logo and brand that actually felt right for Winchelsea and the kind of patients we wanted to serve, and they thought through how the clinic would run on day one.
For established group practices with room to grow. We review what you have in place and give you a written 90-day plan, with two consultations to work through it. Your team, your current supplier or BusyBeeDoc can carry it out.
Separately scoped and quoted in USD. No ongoing plan required.
Your next 90 days
Month 1
Strengthen the foundations
Clarify services and booking steps
Month 2
Reach the right people
Improve search and referral information
Month 3
Review and refine
Check enquiry trends and adjust
Clear priorities. Agreed owners. Practical next steps.
We started BusyBeeDoc after watching colleagues hand their reputation to agencies that had sat in the waiting room as a patient, but never understood a clinic from the clinician’s side of the desk.
Every service ladders up to one of the outcomes above. Pick a category, or see how it’s packaged on our pricing page.
A logo, palette and type system that looks like a practice patients trust.
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A custom site built around your practice, designed and coded rather than templated.
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Maintenance, updates and ongoing support with agreed response windows.
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Approved public content, planned and published for your practice.
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Own the map pack, the reviews and the profile patients see first.
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Brochures, name cards, referral pads and signage that match the practice patients found online.
View serviceNot sure which of these you need?
For some clients it is a fuller appointment book. For others it is recruitment, recognition for a team, or a public that understands what the service does. We start by asking which one you are actually after.
Win the referrals you want, and be the clear choice when a referring clinician or patient compares you to the specialist down the road.
See plans
Be the practice a patient chooses first, and the one they keep coming back to. Not just the walk-ins Google happened to send you.
Win local search
Welcome new residents and fellows, mark milestones, show your teaching culture and publish your work. The profile that attracts good people and keeps referrers close.
Social and contentMarketing a regulated health service is not the same job as marketing a restaurant. When it goes wrong it is your registration on the line, not ours. That is why we do the work ourselves.
Clinical content is reviewed for clarity and accuracy, with your practice approving it before publication.
Sharon writes the code herself, a speech pathologist turned software engineer.
Patient workflows need suitable vendors, safeguards and any required business associate agreements. A website alone does not establish compliance.
Discuss patient workflowsStandard plans cover public websites. We link to your approved patient systems; intake and clinical messages are assessed separately.
Explore forms and integrationsDoctors are busy. Send content when it suits you, or leave it to us.
Reach us anytime
No pricing quiz and no email gate. You get the answer on screen, then decide whether to start a conversation.
We design the website around the information it actually needs to handle. Our standard US service is a public website that directs patient bookings, messages and intake to your approved systems. If a requested feature would involve protected health information (PHI), we scope the data flow, safeguards, business associate agreements (BAAs) and responsibilities before work begins. A website or a vendor subscription alone cannot guarantee compliance across your practice.
Yes, subject to a separate assessment of the workflow and provider. We first look at the forms already available in your patient portal or practice system. If those do not meet the need, we can assess a specialist service such as HIPAAtizer. The appropriate plan, BAA, access controls, notifications and data handling must be verified before use. We do not route US patient submissions through our standard website contact-form backend.
No. Public website design, SEO and approved marketing content do not require access to patient charts, clinical inboxes or booking records. Please use fictional examples when explaining a workflow and keep patient information out of project emails and support requests.
Yes. We can link patients directly to your approved booking system, referral portal or payment page. Any embedded widget, data integration or return of booking details needs a separate review before it is added.
We are an Australian-based team led by Dr Joshua Ho and Sharon Sheah. We agree meeting times, support hours and response expectations in your time zone. We also document hosting locations and overseas administrative access so you can assess the arrangement before committing.
Our US plans include a standard website build with ongoing care or marketing. You can compare the monthly USD prices, included scope and billing terms on our US pricing page. Hosting and domain subscriptions, optional patient forms and other third-party costs are identified separately before work begins.
We target WCAG 2.2 AA in design and development, including readable contrast, keyboard navigation, clear labels and screen-reader checks. Accessibility needs ongoing attention as content and third-party tools change. Your practice should confirm its applicable ADA and other legal obligations; an accessibility target is not a legal certification.
Plenty of practices and departments find us a year before they do anything about it. That’s fine. Here are three ways to keep us in view without committing to anything.
Follow our work on websites, search and healthcare marketing.
Answer a few short questions to see which services fit your practice. No email address needed.
Read our writing on medical SEO and AI search. Compliance guidance in the current archive focuses on Australia. Or ask us a question about your US practice, with no pitch attached.
Tell us what you’re trying to be known for. We’ll tell you honestly whether we can help.
