One request, one clear place to follow it.
One request, one clear place to follow it.
One request, one clear place to follow it.
BusyBeeDoc provides ongoing website care for Australian practice owners and practice managers who want their BusyBeeDoc-built website looked after following launch. Our care plans cover the practical site management tasks that keep your website supported, backed up, monitored and easier to update as your practice details change.
If you are an existing or prospective BusyBeeDoc customer, we can help you decide whether ongoing website support is the right fit for your practice.
Ongoing care includes the routine web management tasks needed to support a BusyBeeDoc-built website after it goes live. We focus on hosting, monitoring, backups, software maintenance, content edits, managed transactional email, and the current terms that apply to source-code ownership and export arrangements. It is not a one-off rebuild service, and it does not include every possible change to the website structure.
Our website care plans are designed for practices that want a clear place to send reasonable website requests instead of trying to manage technical tasks internally. For example, if your practice changes its name, location or services, care can help coordinate updates across relevant website content and communications in a more orderly way. Clinical content still needs practitioner review before publication, because your practice is responsible for confirming clinical accuracy and appropriateness.
Your website is often one of the first places patients, referrers and staff look for current practice information. When small website tasks are left unmanaged, they can become distracting for the owner, practice manager or reception team. Our approach is to keep the care process practical: we look after the technical support areas we are responsible for, while your team remains responsible for reviewing clinical and business information.
BusyBeeDoc care is limited to websites we have built. That helps us work within known site architecture, code, hosting configuration and content structure. It also means we are not offering general maintenance for third-party built websites or taking responsibility for unknown build choices outside our own work.
Our ongoing website maintenance and site management services are centred on clearly defined care areas. Depending on your current arrangement and our current terms, this may include:
These care areas are intended to support the website you already have, not to replace a full redesign, restructure or new build. If a request falls outside ongoing care, we will discuss its scope separately.
Australian practice owners and practice managers often need website support that is steady, specific and easy to communicate with. You may not need an in-house web person, but you still need someone to handle the technical and content-support tasks that arise after launch. Our care plans give BusyBeeDoc customers a continuing support pathway for the website we have already created.
This is particularly useful when practice information changes. A new consulting location, updated service focus, revised practitioner bio or adjusted practice name can affect more than one page. We can help coordinate website updates so the information patients see online is easier for your team to keep aligned with your current practice operations.
Good website support works best when responsibilities are clear. We can provide web management and website support within the agreed scope, but your practice remains responsible for the substance of its clinical and business information. We do not promise blanket legal, privacy or Ahpra compliance, and website hosting in Australia should not be treated as automatic privacy compliance.
Your practice should review:
This keeps the work grounded. We can assist with website updates, but practitioner review is essential for clinical content.
Ongoing website care is most effective when it supports the site without quietly becoming a rebuild. Content edits are different from reworking the website’s structure, adding major new functionality or changing the design direction. If your request is larger than routine website maintenance, we will discuss the next appropriate step instead of forcing it into a care plan.
We also avoid unconditional service-level promises. Some requests are straightforward, while others require review, clarification, testing or additional planning. Our goal is to provide a reliable support pathway for BusyBeeDoc-built websites, with sensible communication and clear expectations.
Practice teams often use ongoing website support for practical, recurring updates. Common examples include:
These requests may seem small, but they matter because patients and referrers rely on consistent information. Having a defined care process helps your team avoid ad hoc fixes and unclear ownership.
If your practice already has a BusyBeeDoc-built website, ongoing care can help you keep the site supported beyond launch. If you are considering a new BusyBeeDoc website, we can also explain how website care fits into long-term web management before you proceed.
For a calm discussion about care plans, website maintenance and what is included for your practice, contact BusyBeeDoc and send us an enquiry. We will review your situation in line with our current terms and help you understand the next step.
Launch is $200/mo, inc. GST, for any practice size, billed annually for the first year, $2,400, then monthly, cancel any time after the first year with 30 days' notice.
Pick the path that matches what you actually need. No pressure, no upselling, just the option that fits.
I need a professional, AHPRA-compliant website. I don't want to talk to anyone.
I want everything in Launch, plus a team actively growing my online presence: SEO, Google Business Profile, content, and a real strategy.
I want done-for-you marketing at scale, built around what my practice actually needs: SEO, content, ads, GBP, GP warming, reputation. I want a team that knows my practice and an ongoing relationship.
Only need one thing, not a full plan?
SEO, Google Business Profile, ads, and more, sold on their own.
Not sure which fits? Just send us a message and we’ll point you in the right direction.